Get the best experience with Game Caption.

Setup

• Place your phone or tablet so it can see the TV or monitor.
• Select the subtitle area as tightly and clearly as possible.
• Reduce glare if there is reflection on the screen.
• For best results, keep the phone stable.

Camera permission

If the camera does not open, check camera permission for Game Caption in iOS Settings.

• Go to Settings > Game Caption and enable Camera.
• Close and reopen the app.
• If permission still does not work, restart your device.

Translation quality

OCR and translation quality may vary depending on subtitle size, contrast, camera angle, internet connection and on-screen motion.

• Select only the area where the subtitle appears.
• Try to keep the phone parallel to the screen.
• Check your internet connection.
• Gemini-powered translation requires an active internet connection.

Voice Translation

The app starts with the lower-resource System Voice on every launch. The optional Natural Voice is bundled with the app, runs on-device, and is recommended for iPhone 12 or later.

• Use System Voice if an older or memory-constrained device has difficulty.
• Natural Voice is not downloaded later.
• Smart Dubbing (Beta) helps choose character voices automatically; you can correct mappings in game profiles.

Premium AI, Professional, and subscriptions

Purchases, cancellations, and restore actions are managed through the App Store.

• Use “Restore Purchases” inside the app to restore an existing purchase.
• To cancel a subscription, go to iPhone Settings > Apple ID > Subscriptions.
• This website does not process payments.

When contacting support

Including the following information helps us understand the issue faster:

• Device model and iOS/iPadOS version
• Game platform: PS5, Xbox, PC or Nintendo Switch
• When the issue started
• A screenshot or short description, if possible